Frequently Asked Questions
FEES and BILLING
What is the cost to join?
Is my membership refundable if I cancel?
What form of payments do you accept?

TYPE OF MEMBERSHIPS
How many types of membership do you offer?
What types of memberships do you offer?
How do I join?
Does my account gets approve automatically?

ACCOUNT INFORMATION
I forgot my password, what do I do?
How do I change my password, email address and other personal information?
How do I extend my membership?
Can I temporarily hide my profile from viewers?
How do I permanently remove my listing and delete my account?

MEMBERS ISSUES
How do I search for other members?
How do I send email to members?
How do I receive email from other members?
How do I set my photos private so that they are made available only to members with a password?
How do I..
..- add a member to hot list
- add a member to block list
- send a kiss

MEMBERSHIP FEATURES
What is a private photos password?
What is matchmaking?
What is cupid mail?
What is a Ride Invitation?
What is a Hotlist?
What is a Blocklist?
What kind of chat software do you use?
What are your chat rooms categories?
What is a forum?
What are your forum topics?

Features highlight:

* Affiliate program

* Private & Public chat rooms * Free Motorcycle Classifieds
* Up to 5 photo uploads * Forums * Invite a friend
* Latest news * Virtual kisses * Feedback
* Rate photo * Cupid mails * Survey
* Photo gallery display listing * Hot list * Newsletter
* Featured members display * Block list * Free Biker Auction Site
* Top rated members display * Polls * More Cominig!

 


FEES and BILLING
What is the cost to join?
There is no cost to join to become a standard member.  However, in order to use our full service, you must upgrade your membership. We do allow you to respond to a paying member that has emailed you for Free.....AS LONG AS THEIR PAID MEMBERSHIP STAYS ACTIVE. If that paid member's membership runs out before you respond or in the middle of responding, someone has to purchase a membership to continue.

 

1 Month Membership - $29.95

2 Month Membership - $39.95

3 Month Membership - $49.95

6 Month Membership - $79.95

12 Month Membership - $99.95

Life Time Membership - $120.00

Recurring Membership - $14.95 per month (one time set-up fee of $14.95)

Is my membership refundable if I cancel?
Your membership IS NOT refundable regardless of what types of membership you have. Your membership will remain active until the term ends.  However, if you are on an extended membership (three, six months, year) and want to cancel your membership, you are only entitled to rejoin BikerMatchmaking.com at any given time during your membership duration and resume your status.

What form of payments do you accept?
We accept Major Credit or Debit Card via our secure server and Money Orders.

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TYPE OF MEMBERSHIPS
How many types of membership do you offer?
We offer Standard and Paid Memberships (complete access). How's that for simple.

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What types of memberships do you offer?
Allowed actions
Action Times allowed Period (hours) Allowed Since Allowed Until
make search no limit no limit no limit no limit
rate photos no limit no limit no limit no limit
send Ride Invitations no limit no limit no limit no limit
send messages no limit no limit no limit no limit
use chat no limit no limit no limit no limit
use forum no limit no limit no limit no limit
use guestbook no limit no limit no limit no limit
view other members' guestbooks no limit no limit no limit no limit
view photos no limit no limit no limit no limit
view profiles no limit no limit no limit no limit

 

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How do I join?
  There are 2 steps to join.

1) Simply click on the Join Now button, and you will be directed to the registration form. You must read our Term of Use before proceeding.

2) Once you submit your information, you must check your email and follow the instruction in order to confirm your account activation.

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Does my account gets approve automatically?
  No, once you have confirmed your account activation, your account is only in approval status. This means that your account, including photos that you have uploaded, will not be visible to the public until your status is manually set to active by our administrator team after a review of your information.

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ACCOUNT INFORMATION
I forgot my password, what do I do?
  Simply click on the LOG IN button from our main page. Click on the Forgot on the right side of the password field and enter in your email address. Your username and password will automatically be sent to your email account.

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How do I change my password, email address and other personal information?
  From your Member Main Menu, click on Profile scroll down until you find your desired field. Click Save Changes once you have properly entered the new information.

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How do I extend my membership?
  On your Member Main menu, click on Control Panel. You will then see a small window on your right side labeled Member Info.  Click on the desired membership options to extend your membership.

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Can I temporarily hide my profile from viewers?
  Yes, you can by clicking on  Profile from the Member Main Menu, then click on the Suspend Account at the top-center of the page.

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How do I permanently remove my listing and delete my account?
  Please send us an email and we will fulfill your request.

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MEMBERS ISSUES
How do I search for other members?
  There are 3 ways you can search for other members

1)  Search by ID
Enter in the ID of the member

2)  Search by Nickname
Enter in the nickname of the member

3)  Extended Search
You can extend your search by selecting the desired proper field.

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   How do I send email to members?
  There are 2 ways you can send messages to members.

1)  If Nickname is known:
On the Member Main Menu, click on Communicator then New Messages.

2)  If Nickname is unknown:
From search result page, click on the Contact icon of the desired profile.

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   How do I receive email from other members?
  Incoming messages from other members will automatically be placed in your Inbox on the Member Main Menu under Communicator. You must have a paid membership to view them.

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   How do I set my photos private so that they are made available only to members with a password?
  1) Click on Upload Photos from Member Main Menu. Check the box Private Photo next to your desired photos that you want to set private. 

2) Set a password: Click on Profile from Member Main Menu. From your profile information form, scroll down to the very bottom of the form to the field private photo password.

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How do I...
- add a member to hot list
- add a member to block list
- send a kiss

  From the search result page, click on the picture of the desired profile; all requested features above are in the Custom Menu of that particular member page.

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MEMBERSHIP FEATURES
What is a private photos password?
  A special feature that members have the option to use to restrict the public from viewing their photos by setting a password-protected to those photos. Pictures are available only to members with the password. Members can request for a password from the owner by sending a message.

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What is matchmaking?
  A unique feature that calculates to see if members have the criteria of what you are looking for such as, gender, age range, height, body type, relationship, education, income, etc. The results are displayed on the search result page near the thumbnail photo as a percentage from the perfect match.

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What is cupid mail?
  It is an automatic e-mail notification send to members every time a new member joins whose matchmaking percentage is not less than 65%.

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What is a Ride Invitation?
  It is a unique feature that allows member to directly send a Motorcycle Ride Invitation message to members.  If he/she is interested in you after viewing your profile then he/she will return the Invite and contact you.

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What is a Hotlist?
  It is a list of members whom you are interested in.

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What is a Blocklist?
  It is a list of members whom you do not want to be contacted.

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What kind of chat software do you use?
  We use FlashChat.  FlashChat is a Flash-based chatrooms that uses Flash MX technology, with PHP/MySQL to run the backend engine.  FlashChat  does NOT require any other server components, like Java, nor does it require any special server extensions.

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What are your chat rooms categories?
  Our chat rooms are categorized by:
Get to know me: Great place to meet others

Harley Tech Talk: All tech. talk is done here!

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What is a forum?
  A feature of online services and bulletin boards that allows members to post messages for others to read, and to reply to messages posted by other users.  In other words, it is an area where members share, view, and voice their opinion on certain topics.

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What are your forum topics?
  A few examples of our forum topics are:

Check for new postings.....


Please note that we do often update the FAQ list, so please revisit for changes

Please feel free to contact us if you have any questions

 

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