Match_Consumer_Complaints

Beware of great looking guys (fake pictures I'm sure) that say they are working in Africa and want you to chat on yahoo. I have stupidly had my heart broken by someone I thought really cared for me. It was a SCAM when I wouldn't send him money he turned on me and was so mean and hurtful. After reading all these complaints shame on me for not researching this company before I joined. I would have saved, money, heartache and time. Sincerely, BEWARE of South Africa (Lagos) Nigeria. 

Match_Consumer_Complaints

If you think you have canceled your subscription within the 3-day grace period (in some states) that allows for a full refund, think again. I did so by phone, and had the courtesy to email several women who had contacted me that I had done so. I never accessed the site again, but was denied a full refund. Apparently Match.com is set up in such a way that one can still email even though s/he has officially cancelled their subscription. Not fair, to be kind. Never again.

Match_Consumer_Complaints

A shuda complaint. I shuda read this site before hooking up with any lovelorn fortune tellers. Wanta sign with a group that only leads you to sites from which you cannot possibly escape, while you are subtlely and not so subtley teased and insulted? Try Yahoo Singles. Now I am in the clutches of Match getting no answer from Help. The U.S. gov. used to have a customers-been-robbed department.

Match_Consumer_Complaints

I was to marry a man that I met on Match.com who, unfortunately turned out to be a full blown sociopath who has spent his life scamming people out of money. I absolutely do not hold Match.com responsible for that nightmare, as we all sign up of our own free will. I did write a letter to Match.com telling them of the circumstances and asking if here were any way they could block this man from joining in the future, as this man is a danger to anyone he would come in contact with through their site. I am very sad to say that they never responded to my letter. Please be careful with anyone you may become involved with on any dating site. There are many professionals out there.

Match_Consumer_Complaints

I subscribed, then you lost me for three weeks, and I finally had to rejoin I only have ONE choice of women to look at, why? I submitted a new photo, and it has not yet been changed. Earlier, I had a choice of nine women to study,until I found out that you guys told me I was not a member, I had given credit card numbers, but they never did file the ccharges, so nothing appeared on my bills from the credit card co. That was when I called and was told they never heard of me, but I was on your service all that time, but could not write an e-mail, and all of my profile had gone away somewhere. Wos. Please fix photo changes and give me some choices. uffdas

Match_Consumer_Complaints

I'm a single good looking woman with a postgraduate degree and no children. Match canceled my subscription for reporting a member who made me concerned for my safety. I've written them many times and they won't respond. I had paid for 6 months and they only canceled me after 3 weeks. I can't believe that Dr. Phil would promote such a site that has no concern for their members!!!

Match_Consumer_Complaints

to: I'm a 44 year old post graduate degreed female that is in great shape. There is a match.com rule among the males: after date 3, you're in the sack, if not, hit the road. I'm disgusted with the internet dating game. There's always someone better and a click away. Don't go with Match! Guys call it snatch.com!!

Match_Consumer_Complaints

Match.com was showing me each month of my 6 month membership my progress towards a free 6 months if I didn't find anyone- well I didn't and the cancelled my subscription! When I contacted them they said I didn't have that kind of agreement with them. If it was worth hiring a lawyer I would but it would cost more than the fee to resubscribe. I can't believe they get away with this.

Match_Consumer_Complaints

My complaint would take up way too much room to go into it all. I will give you the brief...their customer service department is awful. I ended up having to go to court because of one of the other Match memembers who had several D.V. convictions and ended up harassing me when I told him it was over. After getting what seems to be par for the course run around and my safety becoming an issue. I contacted the CEO of the company. If you want to get your issue resolved DO NOT go through customer service. each department in Match does not seem to have a number for the next department. Cut through all the crap and just contact the office of the CEO. By contacting the CEO or the office of the CEO things seem to change drastically. All else fails contact Mark Swindale who works in the CEO's office and keep calling till the issue is resolved!!!! Mark Swindale-214.576.9384 (direct line)

Match_Consumer_Complaints

It seems pretty obvious - many of the people out here are just plants by match.com to get people to sign up. It's been in a local paper that match has their employees pictured on the sight (no doubt the attractive ones) trying to get people to join.

Match_Consumer_Complaints

Men to women ratio on Match or Yahoo is right around 100 to 1. Don't waste your time, guys. By the time a woman has been a member a week, she's no longer even reading e-mails. I sent 45 e-mails to girls on match.com and another 15 to girls on yahoo. I have a nice profile, nice picture, I'm in shape, intelligent, and I had FIVE of these girls even LOOKED at my profile. None wrote back. DON'T WASTE YOUR TIME. THE GIRLS ARE STUCK UP, JADED, AND WON'T RESPOND TO E-MAILS.

Match_Consumer_Complaints

I refuse to pay the costly membership fees for your website. You give me a so-called free trial, but I cannot send any e-mails. I have sent numerous winks, but how do I know that they actually were received? You constantly throw my matches in my face just teasing, but I cannot and will not pay for your outrageous membership fees. Dr. Phil makes more money than any of us put together, and I see nothing but greed.

Match_Consumer_Complaints

I subscribed to match.com for their 3 day membership deal on Sunday 29 Apr 2007. I found out that I could not send emails to members. Thinking that this was a marketting game to get me subscribe, I chose 3 month membership and became a full member on Monday 30 Apr 2007. But I still couldn't send emails to members. I called their Customer Care several times since. They simply told me it was not their fault and it must be my PC. I asked for the Technical Department's phone number so they can walk me thru the process of changing settings on my PC if that is really the problem. But they do not give out their Tech Dept number. They told me they filled out a complaint or problem form and send it to the Tech Dept and Tech Dept would respond to me within 24 to 72 hrs. That was on Wednesday. On Thursday I also send a message to the Tech Dept explaining my problem. Yesterday, Friday, May 4, I received a standard message from Customer Service. They tell me to read their FAQs. I had already read them several times looking for an answer to my problem to no avail. Here it is Saturday morn, it has been 7 days and I still can't send one damn email. I have dozens of members emailing me, winking at me and I can;t respond. This is very frustrating. I can't get any help from your Customers Service and no response at all, no calls, no emails, from your Tecnical Department. I tried signing in from other computers and got the same problem. I SIMPLY ASK THEM FOR HELP SO I CAN SEND EMAILS TO MEMBERS! After all they have already been paid and you don't even bother to have their Tech Dept fix this problem or call me and tell me what I need to do. I can go into any site and send emails within other dating services. I have already turned off my ZoneAlarm and brought down my Internet Security to LOW. What else do I need to do? How do I get action from these people? Do write to their CEO? Does anyone heve his email addy or phone number?

Match_Consumer_Complaints

i know longer want to be part of match.com. please delete me of the system

Match_Consumer_Complaints

Match.com has not honored their 6 month Make Love Happen Guarantee. I was a member for 6 months, met all the requirements, called and emailed customer service, issue still not resolved.

Match_Consumer_Complaints

I signed up and paid for 3 months. Before the expiry I have cancelled and went through the procedure online as it was indicated. Two months later I discovered a charge from Match.com on my visa card - I have never gotten a decent reply from them and my money has never been refunded. I am so disappointed and will never give out my cc number on the internet again. After having read some of the complaints here I am convinced that by getting the first payment from the visa cards they are practically stilling our money until you actually cancel it at your bank. Hence I will have to cancel my visa card and still hassle for the $50.97dollars they have stole for me against my will. There don’t even offer any plan with the exact amount above... It is a total scam a very disheartening modern scam.

Match_Consumer_Complaints

I also was on match.com met a man and said he lived in florida and then he was on his way to nigeria to work. I have continued to talk to him and then I found out that he was lying to me and contacted Dr. Phil about endorsing this web site and never got any respond what so ever. I have tried several times to email Dr. Phil and haven't heard a word. I don't know if this guy is scamming me, but some of the storeies sound like it may be true.

Match_Consumer_Complaints

PAY CLOSE ATTENTION TO YOUR BANK STATEMENTS! My brother-in-law signed up for match.com I think it was October of 2006. I use my check to pay for the subscription and the first payment I did authorize. However 3 months later...$50.97 was withdawn from my account WITHOUT MY PERMISSION OR MY AUTHORIZATION. At this point I was very upset, I could have had an overdraft of a returned check on my account. I called them and explaind the situation and told them he only use their service for one month (even though he paid for 3 months) and didn't go back on the site. The told me that they automatically renew the service in 3 months. I told them this charge WAS NOT AUTHORIZED and I needed a refund. She then put me on hold and said she needed to talk to her manager. My account was credited back shortly there after. I also told her to cancel the account. Well, I thought this situation was over until now April 2007. A couple days ago my brother-in law told me an email was sent to him saying thank you for re-activating your account (which he did not do) So I called them immediatly to make sure that now no money was taken from my account again without authorization. She told me that the account is showing that it was cancled. I am closing that bank account to ensure no charges will ever be made to my account. MY ADVICE: IF YOU SIGN UP FOR MATCH.COM PAY CLOSE ATTENTION TO YOUR STATEMENTS!

Match_Consumer_Complaints

I paid for six months..the end.. No..I was charged again for 6 months without my approval or being notified of their intent. I found the charge on my credit card online and cancelled within three days of being charged. I e mailed match.com customer service and cancelled. They said,NO refunds.I have filed a dispute with my credit card company and think it is a good idea to cancell your credit card to be sure you won't be charged again.This website is full of people continuously being charged against their wishes..without being refunded.

Match_Consumer_Complaints

This is not a story, and I assure you I am not trying to solicit another sight but rather a don't get mad, get even policy. Post on this page the idea of " Be sure your profile has a PIC that shows a billboard of <example> PlentyOfFish.com in it" or here is how to sneak in your info to one of the many truly free dating sights. 'I am an avid fisherman. I love to fish com e springtime with plenty of bait' or 'in life a collar is me favorite site on a woman.' Eventually it will work Ciao

Match_Consumer_Complaints

I signed up with Match.com for 30 days and continued to be hit by scam artists. I reported it numerous times to Match and never heard a response. I told them that it was evident that they had a criminal ring working out of Nigeria and if I did not have a response in 48 hours that I was sure a local TV station would be interested. I still never had a response from Match but the TV station producer responded to me in less than 24 hours. I had also told Match that the criminals appeared to be lifting profiles for their scam. There is the first problem. They should have technology to keep profiles from being copied and pasted. I find it sad that Dr. Phil endorses this site. Maybe someone should e-mail his show and raise a red flag.

Match_Consumer_Complaints

I resigned my subscription to Match.com late Jan. 2007. Later in March I found Match was still billing my credit card. I contacted their customer service though a series of e-mails that turned out to be a run-around. Ater stating their policy didn't allow for refunds they then sent me an e-mail reguarding auto-renewal for my convenience. I restated to Match the problem was Match continued to charge my account for two months after I resigned without authorization. Match has not replied! As a side note, I've seen other sites drag their feet in discontinuing charges after cancelling membership. I have to wonder; is it accidental or are some of these dating sites intentionally defrauding their customers?

Match_Consumer_Complaints

My complaint is that after 2 weeks, and 60 e-mails sent, I have received ZERO responses. I am very attractive, fit, no kids, good job, so why if the ratio is 5 men to 1 woman am I getting Nada? All I get are winks (NEVER e-mails) from older, bald retired men, and extremely attractive men at least 2,000 miles away. Sounds fishy to me....Of course, they tell me it has to do with my spam guard. Funny, when I respond to winks, I get e-mails back. Very disillusioned.

Match_Consumer_Complaints

I am writing about charges to my credit card. I signed up for a trial membership 7 days, cancelled and just noticed charges. I called the telephone number that was on my billing statement and was told they can only credit me back 4 months. I said this was not good enough and asked to speak to a supervisor and of course there was none, I asked to speak to the billing department and was told they did not have a telephone number. I would like someone to contact me at jakopacz@comcast.net. thank you

Match_Consumer_Complaints

The way it looks to me, is I'm not going to get any photos on your site! Last week, you said my photo had been accepted; today you said 3 times to re-submit; so, do I have any photos on match or not? Connie Bearden cowsrgreengold@yahoo.com/ cb2gether

Match_Consumer_Complaints

I have been a computer technologist since before the Internet and am skilled in all interactive web functions. I am also a linguist and able to determine slanted ads, ads with spin etc. Despite this I again signed up with Match despite previous bad experiences. After some days I could no longer access my account from any of my ISPs or from public computers. Despite sending a dozen emails to them requesting access, I received only boilerplate replies which were irrelevant to my complaint. I finally had to cancel my credit card and threaten legal action for Identity Theft, failure to act as an honest broker, misleading advertising and so on and do it several times before they removed my profile. (Putting FRAUD in your subject line may help get you a reply). Their tollfree number is permanently not available They have not responded to my request for a refund.

Match_Consumer_Complaints

In 2006, I signed up for six months of service and was billed $80. After about a week I was harassed by another member. I responded to him asking what was his deal and the next thing I know, Match terminated my membership and would not tell me why. I contacted them for several weeks and they would not let me access my profile. Finally I challenged it with my bank but they lied to my bank and made it look as though I was still a member by providing as proof, emails I had never written. So my bank let them keep the money. I was robbed.

Match_Consumer_Complaints

I signed in for a month. I kept being charged over and over... I phone, I wrote, it was a game with them.... At one point I had to cancell my credit card to stop them from charging me!!!!

Match_Consumer_Complaints

My ex is suing me claiming I am a bad father because I am no re-married but supposedly still looking for women on match.com. although I cancelled my membership match refuses to remove my profile while making me think they did so. my ex printed out my profile although i deleted it, which i tried unsuccessfully to do again yesterday. my ex actually submitted my old profile to the court with a notice to appear, all because match wants to make it look like they have more members than they really do.

Match_Consumer_Complaints

Though I am a member of Match.com I cannot gain access to the site. I need direction on this. In addition, at least 2-3 weeks ago I asked a couple of questions the most important of which was "is there a charge for emails sent? Please respond asap directly to my email box which address is in your system. thank you for your prompt attention to this matter.

Match_Consumer_Complaints

I joined Match.com because I received 3 emails as a non member. Upon joining I checked the emails and they were fraudulant. I submitted to get my refund which I did but they will not let me join now as I took advantage of there marketing ploy after being duped to join in the first place. Lawsuit!! Please!!

Match_Consumer_Complaints

my email adress is schweigerfamily1@aol.com. please stop sending me emails im not interested in joining right now.my user name is jewel1957bug.

Match_Consumer_Complaints

I joined Match.com for a 6 month period on 20 January, 2007. The amount came to a little over $100.00. I received an attack and threat from a member on 08 February, 2007. I reported this member via the required forms at Match. I did not reply to this member's attacks against me. The following day I started to receive notes from Match.com saying I had broken "rules" and my membership could be "terminated." They said I could only get the info via a subpoena. I asked for reasons and a refund, all unanswered. Yesterday, 13 February 2007, I received a letter from Match.com saying my membership was terminated due to the good of the community! I haven't done anything except ask for my money to be refunded! In order to get a subpoena in Josephine County where I live, a person has to go before the Grand Jury. The Grand Jury does not give out subpoenas for things such as this. Match refuses to address the over $100.00 they owe me, and will not say what I did wrong, which is absolutely nothing!!! I will paste their letter below: Case ID: 1036208 -----Original Message----- From: MatchET [mailto:abuse@match.com Sent: Tuesday, February 13, 2007 2:46 PM To: Contessray Subject: Match.com/Subpoena Dear Contessray, Thank you for taking the time to write us. Due to our privacy practices, Match.com cannot disclose the specifics leading to the termination of your account; though, we believe this action was in the best interest of our member community. Should you like to obtain additional information, a subpoena would be required. A subpoena may be submitted to our legal department via email at legal@match.com or physically mailed to: Attention: General Counsel C/O Match.com P.O. Box 25458 Dallas, Texas 75225 For immediate answers to most common questions, please visit our help section at: http://www.match.com/help/help.aspx Match.com Executive Team, Lori K

Match_Consumer_Complaints

Feb. 3, 2007 At one point, I joined Match.com - paying for a full year of membership. I got a lot of responses, but maybe three of those folks were of interest, so after my time was up, I resigned. I left my profile on-line, and would get an occasional email or wink. Match used to send you the emails, then changed their rules (without also stating it in their "policies" section) so that the only way you could even read the email was if you had paid. I tried to contact customer service to ask about this, and never got a response. So, I decided to take advantage of the "Free" 3-day membership, and take a look at my emails. Within the allotted time frame, I'd send the letter to Plano, asking to cancel the free membership. Well, evidently there's another little rule that isn't mentioned anywhere on their site - you can't do that more than once. So, I'm banned from Match (see letter below) but given what I consider to be unethical business practices, and a total lack of customer service when you have a question or problem, I'm thinking it's not much of a loss. Check out www.plentyoffish.com and urge all your friends to use them instead! And here's the email I FINALLY got from those sweet folks at Match: (and I love how they told me how to get answers to the most commonly asked questions, although if I've been kicked out, why would I care ?... yet another canned response!!) From: abuse@match.com (shows up as "MatchET") Dear justdriveshesaid, Your Match.com account has been terminated due to excessive requests for refunds. Our records indicate that you have abused our system by repeatedly claiming that you are entitled to a refund based on state law, that your credit card had been used fraudulently, or that you have not utilized your account. Both your account and credit card information have been blocked from our system so that you will be unable to utilize our services in the future. Thank you for your understanding of our decision regarding this matter. For immediate answers to most common questions, please visit our help section at: http://webcenter.match.love.aol.com/help/help.aspx Match.com Executive Team, Stephanie L Dear justdriveshesaid, Your Match.com account has been terminated due to excessive requests for refunds. Our records indicate that you have abused our system by repeatedly claiming that you are entitled to a refund based on state law, that your credit card had been used fraudulently, or that you have not utilized your account. Both your account and credit card information have been blocked from our system so that you will be unable to utilize our services in the future. Thank you for your understanding of our decision regarding this matter. For immediate answers to most common questions, please visit our help section at: http://webcenter.match.love.aol.com/help/help.aspx Match.com Executive Team, Stephanie L

Match_Consumer_Complaints

WARNING!!!!!!DO NOT HAVE ANYONE BUY YOU A GIFT SUBSCRIPTION!!!I was supposedly bought a gift subscription for my birthday only to never receive the information needed to redeem it. They charged my family's card took the money and after weeks had gone by without receiving the necessary information to open the subscription and several emails to them in which by the way NO RESPONSE WAS GIVEN, then after 5 phone calls and long wait times was told they sent it and it was not their fault I never received the information and could not provide that to me. I cancelled my subcription ASAP called corporate who said they never have such problems!!! DR. Phil should know who he truly is promoting..SCAM ARTISTS, and THIEVES!!!!!2/2/2007 corp# 214-576-9352 oh by the way Customer service, Jessica, Lori, and Whitney who work in the NC? site so they say claim they have no idea how to contact corporate. But I could send an email to CUSTOMER SERVICE REGARDING WHY THEY NEVER RESPOND TO MY EMAILS!!!AREN'T THEY A SET OF SMART PEOPLE!!! don't use MATCH.COM SCAM!!!!!

Match_Consumer_Complaints

i signed up on match.com for 3 months and now i find out they keep billing another 3 months when the 1st 3 months have ended .. i got no emails saying i was billed .. to make it short they said too bad,no refunds .. when you subscribe you choose what plan you want so i choose 3 months and figured when the time is up its just finished .. they are very deceptive and fall back on no refunds,they say i had to cancel and didnt,if thats the case why have different plans .. thats fraud and im not letting it go

Match_Consumer_Complaints

something needs to be done about these people, match.com is a rip off, i'm assuming other sights are too, now that i have seen how it works,MATCH.com NEEDS TO GO DOWN! enter the sight and let everyone know it's a scam. they view your submission, so be smart about letting others know they are being ripped off!

Match_Consumer_Complaints

I submitted my Visa information when a free trial period was offered and that was a mistake. I have tried to 'resign' from this organization online but am being charged CAD$71.74. I've tried to reason with them with the Customer Service dept and tried to talk to them on the phone and have been thwarted each time. They don't respond to the CS e-mail and the phone number supplied tells me--over and over again--"your request cannot be completed . . . ." This is a very successful way of charging unwilling customers and of which potential customers should be aware.

Match_Consumer_Complaints

match has a major problem on it's hands -with in 1 day of joining, I was swept into a scam - ultimately I was solicited to wire 2000+ overseas - then solicited to"help a girl that was being followed by a PI who wanted her to testify at a trial..." called Match - could not care less. searched the web for IC3 - FBI's site for web-fruad complaints - hey, what do you know - they seemed to care - a lot

Match_Consumer_Complaints

I registrated Match.com at Jan 13 because I just wanted to try 3 free trail. And Jan. 16, I found something at my bankaccount that was withdrew 175.44$ by Match.com. After that, I registrated a cancellation, immediately. And I sent email and message that I want a cancellation about Match.com, everything. And I want refund. Because I didn\'t know about the pay(subscribe). I sent email every day. But they didn\'t answer my email. And finally yesterday I got a email. But the answer was \"no refund\". I totally can\'t understand and I think that is kind of cheating because they didn\'t notify that free trial is over or you have to pay to me. I really didn\'t know about that. I\'m very angry now. And I really want refund. That money is really big money to me. I don\'t want any information of Match.com(kinds of email) and I want to remove all my information from Match.com.

Match_Consumer_Complaints

After reading all the comments I'm kicking myself for not being more careful. I signed up for one month on match.com. That one month was up today. I've just got back from the ATM machine where I discovered that I can't withdraw any cash. I checked my account online and sure enough, I've been billed by match for a second month. I didn't notice a feature called `subscription renewal`. They don't warn you about this feature and it's not broadcast loudly on your account...and of course, this `option` is not chosen by the subscriber, because it's automatically switched on. I've sent an email asking for my money back and notifying them that I signed up for ONE MONTH ONLY, but judging by the past comments it looks like I just got scammed out of $50 at a time when I really can't afford that to happen.

Match_Consumer_Complaints

After having received multiple solicitations from Match.com for a FREE 3-day trial, I clicked to their link and accepted the offer. I cancelled the subscription within 48 hours because of technical difficulties. I contacted their help desk on September 6 and was told there was nothing technically wrong, but was still unable to access their services, I just kept getting sent back to the subscription page. Yesterday, when I received my Visa bill, I called Match.com and asked that they issue a credit since I had cancelled within 48hours of my FREE 3-day trial. The customer (no) service rep insisted I had subscribed for the full 30 days and refused to issue a credit. I told her I had followed THEIR solicitation to THEIR link to the FREE 3-day trial. There were no boxes to check for the FREE 3-day trial, only other time increments, so I checked the shortest amount of time, which was 30 days. It was my impression, based on their solicitations, that I had 3 days to cancel without penalty. I also told her I was unable to access their services and that I had requested help to no avail. I asked to speak with a supervisor. The rep told me that her supervisor would only tell me the same thing: no refunds allowed. Nonetheless, I insisted on speaking to a supervisor. The next woman who got on the line -- who I suspect from her very unprofessional comportment --was NOT a supervisor. She was rude, loud and completely inappropriate. I asked to speak with her supervisor. She told me her supervisor was not available and took my name and phone number. No one has called me back yesterday nor today. II feel I am a victim of “bait and switch” and refuse to pay. I was under the impression, based on their solicitations, that if I cancelled within 3 days there would be no charges. I did just that. Not only was I unable to technically access their services, but I was billed for absolutely no service whatsoever. This is a fraudulent charge. I plan to file a complaint with the Department of Consumer Affairs in the state of Texas, with the Better Business Bureau of Dallas, with the Federal Trade Commission and anyone else who will listen.

Match_Consumer_Complaints

I was on match.com and I cancelled my membership because I had thought I met someone legit but then he turned into scam artist asking me for money! I emailed match.com to tell him of my concerns but they never responded to my complaints.

Match_Consumer_Complaints

I ran into nothing at this website. All they wanted was money. So I closed my credit card and got another one, now my credit union is observing them, so they just might get into serious trouble. I ran into a friend of mine on this site, come to find out he wanted just one thing. I told him a few things and stated to never contact me again. Jerk!

Match_Consumer_Complaints

on match.com i was going to try the trial but i cancelled it then i was charged 3 months for it. then in october i was reimbursed 39.98 dollars 3 time for the money that was taken out. on december 29th match.com took 131.88 they claim they dont have me on file. they claimed that the main super visor was a male and all i got was some fake supervisor name amber they lie and stole from me i am a very sick person and cant afford to be defrauded

Match_Consumer_Complaints

I was charged 86.00 for something I did not know about. Is there anyone who can tell me what to do or how to stop these people

Match_Consumer_Complaints

I do not agree with Dr. Phil that it is so easy to find someone. I have tried for 5 years now, and I have more nightmare stories everytime. You go out with these men and when their are some problems, they are not willing to compromise. So tell Dr. Phil it is not easy to find someone. Men are just selfish and very inconsiderate. I have a book on the stories about my dating men.

Match_Consumer_Complaints

I have had similar bad experiences with match.com. YOU SHOULD BE FOREWARNED. It is a highly unethical business and our only hope in that Eliot Spitzer shows up at their door someday. You will spend money on people, thinking that you will get a response, and you won't. That's because they are not real. They post fake profiles of people that don't even exist. Your best bet is to look for someone through the old tried and true methods of friends, work, and family. Their CEO, one Mr. Safka, is a liar, a cheat, and a crook. I would rather spend an hour with bin Laden than this asshole. DO NOT, UNDER ANY CIRCUMSTANCES SEND THEM YOUR CREDIT CARD NUMBER. WE NEED TO PUT THEM OUT OF BUSINESS.

Match_Consumer_Complaints

I signed up for six months, but was billed for a year. I didn't realize the fraud for some months later. What caught my attention was that I was billed for another year when I had tried to cancel. As with many other complaints, I was unable to reach them by phone. The number given to me to call was given to me by Mastercard Canada. I tried that number over 30 times over a 3 week period. Every time I called it said that Match.com was unable to complete my call at this time. Once I registered a formal complaint with Mastercard and sent a few emails threatening legal action, I recieved a message from Match.com indicating that they had uncovered fraudulent use of my card on their end. Mastercard has subsequently got my refund from the bogus billing and oddly enough Match.com has refunded my original amount. Steve Toronto, Canada

Match_Consumer_Complaints

I joined on a Tuesday. I cancelled on Friday using the match.com online cancellation system. I did not receive a confirmation on Friday so I tried to call but there was no phone number to call. I sent another e-mail on Saturday to verify my cancellation. Match did not acknowledge my first e-mail and then billed me for six months. I am in the process of disputing the charges.

Match_Consumer_Complaints

I had signed up for match.com, I used it for a while then dropped it. When I accessed/created an account through AOL my original account was reactivated and the fee was billed from my Credit card.

Match_Consumer_Complaints

I am a single mom and foolishly bought one month of match.com when they sent me multiple emails telling me that someone was trying to contact me. I selected one month only. They charged me for a second month via my debit card, and which caused my checking account to be overdrawn. I called match.com and they refused to refund me the monthly fee, even though it was the next day, and I had not used their service for the month I would be charged. I didn't ask for the refund of overdraft fees. I told them I would look into a class action lawsuit, and would report them to the BBB. Still, they kept my thirty bucks. These people are ruining the trust of consumers and online commerce. They should be penalized, or put out of business.

Match_Consumer_Complaints

They continue to charge $37.30 to my credit card even though I stopped this service with in the first 14 days of subscription. I have called and talked to there customer service as as requested of me by the credit card company. There customer service had agreeded to remove the last charge at that time and RE-Cancel that service which was already canceled six months ago, but what they did do was apply a double charge to my card this month. I have had to call my credit card company and report fradulant charges to my card and to have it canceled in order to put a stop to this. Match.Com appears to be based in Dallas, Texas! I am planning to contact the District Attorney's office in Dallas, Tx and report these scammers! Match.com was a scam right from the start! There should be away to report that website as a scam site as well! Scammed By Match.Com

Match_Consumer_Complaints

Match.com BUYER BEWARE. Be aware they automatically "renew" your subscription even though you've signed up for limited 3-month subscription. They tried to tell me that they didn't have a refund policy...ask for the supervisor. Match.com is THE biggest scam on the internet.

Match_Consumer_Complaints

Match.com is a master of hitting your credit card in the middle of the night, and when you question them about it, they say they have a "no refund" policy. They charge you for six months (or whatever) in advance. I tried to resign on 11/26 after getting wind of the paym